Annulment

We accept order cancellation before the product is shipped or produced. If your order is cancelled, you will receive a full refund. We cannot cancel your order if the product has already been shipped.

Returns (if any)

We accept product returns. Customers have the right to request a return within 14 days of receiving the product.

To be eligible for a return, the product must be unused and in the same condition in which you received it. It must also be in the original packaging. To complete your return, we need a receipt or proof of purchase. Do not send your purchase back to the manufacturer.

Customers will only be charged a maximum of one time for shipping (including returns). Consumers do not pay to return a product.

Refunds (if applicable)

Once your return is received and inspected, we will send you a notification of receipt via email. We will also notify you when your refund is approved or rejected. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Late or non-refundable refunds (if any)

If you have not yet received a refund, please check your bank account first.

Then contact your credit card company, it may take some time for the refund to be officially posted. Then contact your bank. It often takes some processing time before a refund is posted. If you have done all of this and still have not received your refund, please contact us at service@fcexear.com .

Please contact Customer Service at  service@fcexear.com  . to get the sender's address